The Octavia Rabotapi Private Family Clinic (ORC) serves De Deur and the communities around it with primary healthcare people can afford without medical aid. Bringing it online was never about a pretty website. It was about saving people a trip, a queue and a guess about the price.
What the clinic offers
- General care: nurse and doctor consultations for everyday health needs.
- Women's health: family planning, antenatal and post-natal care, and Pap smears.
- Prevention: routine childhood immunisation on the national schedule.
- Screening: blood pressure, glucose, cholesterol and HIV testing.
- Minor procedures, such as ear syringing and the treatment of boils and abscesses.
Straight pricing, booked online
Every service has its price on the site, with no surprises at the counter. Patients book online and bring proof of ID. The clinic team keeps services, staff and promotions up to date from their own admin screens, and appointments and follow-ups with practitioners and patients are tracked in one place.
Skip the queue for chronic medication
CCMDD, the Department of Health's free programme for collecting chronic medication, lets patients collect at ORC instead of standing in a public clinic queue. It costs nothing to switch or to collect. Patients tell ORC, and the clinic takes the request to their government clinic for them.
Health is the first legacy a family leaves. A clinic should be the easiest door in the neighbourhood to walk through.
Part of one estate
ORC runs on the same server, the same sign-in and the same Central Command as every other My African Dream system. That is how a small clinic gets the tools of a large one: bookings, records, security and support are built once and shared.
Book at rabotapi.org.
Letlotlo Rabotapi, owner of TLOTLO and lead of ORC Clinic, a MAD-Executive Trainee Associate, wrote this article for MAD-Blog.