Two things make an ecosystem feel like one company: the customer signs in once, and the business runs from one place. We built both.
MAD-ID: one account for everything
MAD-ID is our own sign-in service. A customer's e-mail address and cell number are verified once, and from then on one MAD-ID opens every My African Dream system they have joined. What they can open depends on what each family or system has approved for them.
Central Command: one place to run the business
- Insights: revenue, payments and the health of every site.
- Service Desk: every support ticket from every product, with response times and canned replies.
- Billing and subscribers: every Paystack payment matched, every invoice and statement made.
- Accounting and tax, HR and payroll, legal and POPIA: the back office in one menu.
- Websites, versions, security and automations: every system watched from one screen.
A small team can run a large estate only if the estate tells them what needs them, in one place.
Built once, shared by all
Every product reports into the same Central Command, so a new product starts with support, billing, analytics and security on day one.
Zuko Leonard Rabotapi designed MAD-ID and Central Command and runs the business from it.